Home / Powershop support for customers impacted by COVID-19 / Power It Forward for small businesses

Power It Forward for small businesses

Power It Forward for Small Businesses

The Power It Forward Powerpack is back. If you’re in a position to help, it is now available in the Powershop shop, allowing you to support Powershop small business customers who we’ve identified as doing it tough, to help them on the road to recovery.

We know the impact of COVID-19 will be felt by many customers and this program is just one way we’re lending a helping hand to our small business community. Remember if you have been impacted, we provide a range of support options so get in touch with us so we can help.

Get this Powerpack in the shop

Why this program ?

When times get tough, our customers often ask how they can help each other out and their generous community spirit constantly inspires us.

In recent months, our social media and contact team have been regularly contacted to bring back the Power It Forward Powerpack (which we first introduced to help Powershoppers in bushfire impacted areas) to give some bill relief to customers who might be doing it tough and we’ve heard you.

What is Power It Forward?

Back in January we launched the Power It Forward Powerpack as a way for customers to support other Powershoppers in bushfire impacted communities simply by purchasing power. True to form, our customers got behind it, and raised a massive $185,000 that included a $20,000 kick starter from us to get the ball rolling.

Once we discovered just how much our customers supported Power It Forward we realised that this program was the perfect way to connect Powershoppers during difficult times.

How does it work?

The 'Power It Forward' Powerpack allows you to pay a bit extra when purchasing your electricity, this extra amount gets pooled and will be credited (excluding GST) to the electricity accounts of Powershop small business customers who we’ve identified as doing it tough in the recovery of COVID-19.

You can find this Powerpack in your shop here or next time you go to pay for power.

You buy the Power It Forward Powerpack with a small premium attached (incl GST).
We pool the premiums, excluding GST.
This will go towards the power bills of identified Powershop small business customers doing it tough.

Similar to last time, we’ve kick started this fund by contributing $50,000 to the pool and with our customers help, we hope to reach a goal of $250,000 to support Powershop’s small business community. We will also be matching all customer contributions dollar for dollar up to $100,000.

Get this Powerpack in the shop

Why small businesses?

There’s no doubt that small businesses have felt the impact of COVID-19. From adjusting business models, altering operating hours and revising services, these customers have done a lot to adapt while supporting their staff and providing for their community.

This Powerpack gives the Powershop community an opportunity to rally around our small business customers and support their recovery so we can come out the other side together.

How are you selecting what businesses will be supported by Power It Forward?

The rapidly changing nature of the times we’re in means that our customers’ needs change frequently too. While we’ve identified some of these businesses who are doing it tough already, we want to make sure that we can review, assess and identify any additional businesses and offer this support at the end of the Power It Forward program.

Impacted by COVID-19?

Remember that we are here to support our customers through this time and Power It Forward is just one way we can work together to support our impacted small business community. We know every situation will be different so if you’ve been impacted by COVID-19 head to our customer support page and get in touch with us so we can help.