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Electricity & gas plans
Learn more about energy plans, solar tariffs and other plan options.
What is a single rate tariff for electricity?
What's a NMI?
Pricing & payment
Learn more about rates, payments and service fees.
What do I need to do when I get my Electricity or Gas Bill Coming email?
Information on my tariff
Moving & metering
Learn more about connecting a new property, moving and smart meters.
Moving house fees and charges
What is a smart meter?
Managing my energy
Learn more about tracking energy usage, shopping for Powerpacks and managing your account.
Manage my energy account
How to estimate my usage?
Financial support & legal
Learn more about payment support and our legal obligations.
Outages & faults
Learn more about what to do if your power goes out or if you have electrical faults.
Are there any outages in my area?
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