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Help topic: Prices and rates

Discover what makes up your power price, how to work out your rates and understand your tariff.

All Prices and rates questions

Learn how to check your rates with different Powerpacks through your account on the Powershop website!

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It takes more than just Powershop to get electricity to your property. There’s a whole supply chain and everyone’s responsible for doing their bit. That means the pricing in your power bill is made up of a lot of different elements.

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Your rates are made up of a daily fixed charge and a charge for every kilowatt hour (kWh) of power you use.

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Your ‘Daily supply charge’ is a fixed daily amount that is charged as part of the metering and distribution services provided by the distribution company that looks after your area.

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Your tariff reflects the way your meter is set up. The most common set-ups are ‘Anytime’ (Single Rate), ‘Peak and Off Peak’ or ‘Controlled Load’ (Two Rate or Time of Use) and ‘Flexible’ (Peak, Shoulder and Off Peak).

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Every year, everyone involved in the supply chain reviews their costs and decides what to charge energy retailers like us.

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Tariff rate information and times.

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Find out when your demand charges apply and other details.

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Still have questions?

1800 462 668 info@powershop.com.au