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Help topic: Prices and rates

Discover what makes up your power price, how to work out your rates and understand your tariff.

All Prices and rates questions

Learn how to check your rates with different Powerpacks through your account on the Powershop website!

Power Pointers – how to check your rates - Watch video

It takes more than just Powershop to get electricity to your property. There’s a whole supply chain and everyone’s responsible for doing their bit. That means the pricing in your power bill is made up of a lot of different elements.

What makes up my power price? - Read more

Your rates are made up of a daily fixed charge and a charge for every kilowatt hour (kWh) of power you use.

How do you work out my rates? - Read more

Your ‘Daily supply charge’ is a fixed daily amount that is charged as part of the metering and distribution services provided by the distribution company that looks after your area.

What is my ‘Daily supply charge’? - Read more

Your tariff reflects the way your meter is set up. The most common set-ups are ‘Anytime’ (Single Rate), ‘Peak and Off Peak’ or ‘Controlled Load’ (Two Rate or Time of Use) and ‘Flexible’ (Peak, Shoulder and Off Peak).

What is my tariff? - Read more

Every year, everyone involved in the supply chain reviews their costs and decides what to charge energy retailers like us.

Why do my prices usually change each year? - Read more

Tariff rate information and times.

Information on my tariff - Read more

Find out when your demand charges apply and other details.

Information on my demand tariff - Read more

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Still have questions?

1800 462 668 info@powershop.com.au