Power Pointers
Your crash course to Powershop – have a browse through our handy video explainer series, Power Pointers!
Help centre
Our aim is to help make things simpler not harder.
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Common questions
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Power Pointers – Solar insights
Help topic: Power Pointers, Solar -
Got solar? Well, we've got some tools just for you! It's great to see what that sunshine is doing for your energy usage. Watch this vid for all the solar insights available to our solar customers!
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Power Pointers – Powershop vs. PowershopLITE
Help topic: Power Pointers, Shop for power, PowershopLITE -
Trying to figure out when the best Powershop experience is for you? No worries! This video covers the differences between our two experiences - Powershop and PowershopLITE. Get to know your options!
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Power Pointers – avoiding bill shock
Help topic: Power Pointers -
At Powershop, we're super keen to get you in control of your power usage and your bills. That's why we've created this vid to show you all the things you can do with Powershop to avoid bill shock!
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Power Pointers – benefits for businesses
Help topic: Power Pointers -
Want to know the key benefits of having your business powered by Powershop? Watch this video to see why good energy means good business.
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‘Account Review’ to ‘Bill’, what’s changed?
Help topic: Payment, Troubleshooting, Jargon buster -
From 14 May, we’re changing up the name of the Account Review to be referred to as the Bill. Makes sense, hey! We’ll be working to change this across our whole platform – some areas will change a little faster than others, but rest assured we’re working on it. Here are some A’s to any Q’s you might have about this change: