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Help centre

Our aim is to help make things simpler not harder.

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Common questions

Understanding all there is to know about the Powerpacks available in the Shop!

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Learn how to check your rates with different Powerpacks through your account on the Powershop website!

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Want to understand whats happening with your power usage? This video explains how to get the most from your usage insights in the Powershop app to get in control of your power usage!

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Learn how to pay your Powershop bill in under a minute through the Powershop app. Power in the palm of your hands!

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Yes! As a PowershopLITE customer, you can choose to cover 10%, 25%, 50% or 100% of your usage with GreenPower.

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Still have questions?

1800 462 668 info@powershop.com.au