Your moving house checklist
We’ll help you seamlessly pack us up and take us with you to your next property.
Tell us your move date
Get started with a 10-minute chat to our team – call 1800 462 668 If you need same business day electricity connection call us before noon (excl. weekend and public holidays).
Turn off the main switch
Make sure to check before we connect your power. It's safer to do it this way.
Move into your new home
Unpack boxes, unload stress.
Connections by state
If your property is in VIC and has a smart meter, we can usually get your electricity connection set up on the same business day, but you’re best to call and speak to us before 4pm. The more notice you give us the better. If you have a basic meter or a site that requires a physical connection, we may not be able to do a same business day connection. We’ll need about 3 business days’ notice for gas connections.
NSW and SA
If you’re moving house in NSW or SA, you’ll need to call and speak to us before 2pm local time so we can attempt your electricity set-up for the same business day. If you contact us after this time but still need same day connection, you may have to pay an after-hours fee. Did you know we now offer gas connections in some NSW regions? Contact us for more information.
Once you have found the best energy plan in QLD for your new home, please call and speak to us before 12pm for same business day connection (between 1pm and 6pm that day).
Power faults or connection issues
We’ll do our best to get you set up as fast as possible, however if your distributor’s technician finds a fault or there’s an issue with your power supply, we may require extra time for an additional technician visit your property to fix the issue!
Moving with Powershop FAQs
All your questions answered to help make moving with us a breeze.