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The new Powershop experience

Simple, great value, 100% carbon neutral energy

Whether you’re an old hand at shopping in the Powershop Shop, or it’s completely new to you, the info on this page is for you.

You can access the Powershop Shop either by logging in via our website or the mobile app.

The one-and-only Shop is unique to Powershop and is getting a fresh new look from 1 July 2021. It’s a place where we get to reward you for being a loyal customer and you get flexibility and choice about how and when you pay for your energy.

Access the shop through the Powershop mobile app
Or log in to the desktop app through our website

Make sure you have the Powershop app downloaded so you can check out the new Shop from 1 July 2021.

Download the App:


The fresh new Powershop Shop

First up, if you don’t want to log in or shop, you don’t have to. Your competitive rates are simply applied when you get your bill. It’s an easy experience with great competitive rates as standard.

But read on to learn how to take advantage of some of the things the Powershop Shop has to offer.

Specials!

Here’s where the good stuff happens. Specials will pop up in your account randomly from time to time and be available for a limited time. These could include:

  • extra savings on some of your energy usage;
  • the opportunity to support environmental and community initiatives; and
  • any other way we think to reward you for being an amazing customer.
 

Specials are limited-time, extra special offers, so download the Powershop app and look out for notifications so you don’t miss out when they become available.


Great experience, competitive rates

Top up your account at any time with one of these options.

These are a great way to budget and pay your account as you go, as they allow you to pay in advance as much or as little as you want.

As always, there’s also the option to pay a small premium to cover your usage with accredited GreenPower, which is a great way to support the development of renewable energy generation is Australia.

If you’re an old hand at shopping remember – the Power Saver and Mega Pack won’t be available after 1 July 2021, but don’t stress, because your new competitive rates will simply be applied when you get your bill, without you having to log into the shop to lock in discounts at bill time.

Buy now, save later

Future Savings – as the name suggests – are your pick if you want to cover your future energy usage and save.

These options come with a saving that gets bigger the further out you buy them.


Download the App:


The Powershop experience

100% carbon neutral energy usage for every customer (you don’t have to opt in)
Plus the option to buy GreenPower.
Mobile app and tracking tools
Helping you take control of your energy usage.
One and only Powershop Shop
Where you can get extra value and be rewarded for being a customer.

Got Q's? We’ve got your A's

We want the experience at Powershop to reflect what our customers want and need. We listen to our customers and we’ve heard the call for simplicity and better value. The changes you’ll see after 1 July 2021 are in response to listening to our customers and adding our own charm to bring you a great experience.

However, we’re always a work in progress, so if there are things you’d like to see more of (or less of), or if you have any feedback please contact us here.

If you have access to the Shop and you’ve bought Powerpacks to cover you beyond 1 July 2021, don’t worry, you won’t lose these savings. The discounts will simply be applied to your post-1 July 2021 rates.

Nope! There’s no need to log into the Shop to grab discounts before your bill is due, because your competitive rates are simply applied when you get your bill.

We’ll be turning off the “Bill Coming” email shortly. This email was typically sent two days before your bill is due to remind you to shop for energy, but since your rates are automatically applied when you get your bill, this email is no longer required.