Winter Hub Winter Hub Enter a gas meter read Access savings in the Shop Appliance usage calculator Payment support Request a smart meter Usage specialist Usage specialist A little overwhelmed and need some solid advice? Request a call from our friendly usage specialists who can take a squiz at your usage behaviours on your account and offer some handy tips for keeping in control. Usage specialist request Full name * Email address used for your Powershop account * example@example.com Best contact number * So we can provide the best advice possible we’d like to know a bit more about your home usage. What do you use for heating? Choose all that apply. * gas ducted split system electric portable heating electric fixed heater gas fixed heater wood burning fireplace under floor heating For heating, what temperature do you set your air-con to? (if applicable) Add degrees in celsius What do you use for cooling? Choose all that apply. * portable fan ceiling fan evaporative cooling fixed air conditioner split system portable air conditioner ducted cooling For cooling, what temperature do you set your air-con to? (if applicable) Add degrees in celsius When was the last time you had your air-con / heating units serviced? Within the last 12 months Within the last 1-3 years Within the last 3-5 years More than 5 years ago Never had it serviced I don't have air-con / heating to service What about your air conditioning habits at home? During a hot week in summer or a cold week in winter your household: * Would have the heating/cooling on for at least 4 hours in the day Would have the heating/cooling on to take the chill/heat off the air and turn it off (around 2 hours in the day) Would rarely use the heating/cooling and would find another ways to stay warm/cool How many people currently live in your household * 1-2 2-4 5+ Are you living in the same property you did 12 months ago? * Yes No Are your cooktops gas or electric? * Gas Electric Is your hot water system gas or electric? * Gas Electric Are you currently taking advantage of the usage tools in the app or on the website? * No Rarely Sometimes Always Please verify that you are human * Submit