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Compare energy rates and prices

Understand Powershop’s electricity and gas rates, and tariff timing.

Comparing energy rates

Understanding what makes up your energy prices can help you save in the long run

  1. Get to know our rates

    Understand what makes up electricity and gas prices

  2. Other fees and charges

    Check for connection or other fees

  3. Prices for your area

    Find your rates and choose a plan to suit you

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Why choose a Powershop energy plan

Competitive prices

We work hard to get you the best deal

No lock-in contracts

Flexible and transparent

100% Carbon Neutral

All energy usage is certified 100% Carbon Neutral under the Climate Active carbon neutral government-backed program

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What makes up your electricity rates

1. Wholesale costs
The costs of purchasing electricity from wholesale markets.

2. Network costs
The costs of managing and maintaining the network of poles and wires to transfer electricity to your property.

3. Environmental costs
The costs of complying with important environmental initiatives, such as meeting the Renewable Energy Target (RET) and developing small scale solar schemes.

4. Retailer costs
Our costs for looking after our customers, including managing customer data and billing services, developing tools like the Powershop app and running our award-winning Customer Care team.

5. Goods and services tax (GST)
Always included in the price

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Peak and off peak electricity usage rates explained

Your electricity or gas bill is made up of fixed and variable charges:

  • The fixed charge (daily supply charge) will stay the same, regardless of how much energy you use.
  • Variable charges reflect the amount of gas or electricity you consume. The rate you’re charged depends on your tariff set-up.

What is a tariff?

Your tariff refers to the variable rate you’re charged for the electricity you use. It could for example mean you’re charged different rates depending on the time of day or day of the week.

Your tariff will depend on the way your meter is set up, what state you live in and your network distributor.

Single rate tariff
With a single rate, usage charges will be applied at the same flat rate for all electricity used.

Time of Use tariff
A Time Of Use tariff means we charge different prices for electricity at two different times of the day: peak times and off peak times.

You could also be charged different rates for different seasons.

Peak times reflect when demand on the grid is highest, usually weekday afternoons and evenings, however these time periods may vary depending on where you live. You may be eligible to be on a Time of Use tariff, but this will depend on the type of meter you have, and the area you live in.

Being able to access lower electricity rates during off peak times can help you decrease your energy bills if you take advantage of these periods.

Controlled Load (Two-rate tariff)
If you have one or more large appliances (such as hot water storage systems or pool pumps) you can nominate to have these metered separately at a lower rate to the rest of the property, with set times you’re supplied electricity for these.

Feed-in tariff
If you have solar, this is a credit paid for each kWh of electricity produced from your solar panels which is exported back into the grid.

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Gas rates

Gas rates are usually broken into two parts:

  • A daily supply charge
  • Usage charges for the gas you use.

Similar to electricity rates, some gas tariffs have variable usage rates depending on when you use gas.

Seasonal and non-seasonal gas rates
A seasonal rate changes depending on the time of year, for example rates might be different during peak season (winter). With a non-seasonal rate tariff, the rate stays the same, no matter what time of year you use gas.

Why choose gas with us
Like with electricity we can’t control the gas that is supplied to your property because it all comes from the gas network, so we choose to 100% carbon offset our customers’ gas usage.

We believe this level of support shows our customers we’re serious about helping the planet.

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Fees and charges

Powershop doesn’t have any hidden costs, or charge exit fees to our customers.

However there may be some circumstances a fee is required for example – after-hours connections, or additional works required to connect or disconnect your power.

See all fees:

Questions about energy tariffs, fees and electricity and gas rates

Check out some of our frequently asked questions about our prices.

A tariff is a way of pricing electricity based on the way your meter is set up. There are many different names for the various tariffs across the power industry. However, such names will normally indicate a time of use (e.g. peak or off-peak).

For more information on the different tariff types head to our Help Site.

A single rate tariff is a tariff which applies for the entire day, which means you pay the same rate whatever time of the day you use energy.

Kilowatt hours are a way of measuring power consumption. The electricity industry uses kWh to measure how much power you use, as do most companies that manufacture electrical products. When you shop for new electrical appliances, you may notice that most are labelled with both a star rating and the number of kWh the appliance will typically use per year. We measure the power you use every month in kWh.

Distributors own and maintain the power lines that transmit the electricity from the national grid to properties. Not sure who your distributor is? Use our lookup tool

The wholesale market is known as the National Electricity Market (NEM). This is a regulated market and is operated by the Australian Energy Market Operator. Generators sell their power into this market and retailers and large industrial users buy their power directly from it. For more information see www.aemo.com.au.

The Victorian Default Offer (VDO) is a set of rates set by the Essential Services Commission (ESC) which we are required to compare our Market Offer against.

All energy retailers in NSW, QLD and SA are required to compare their Market Offer against the Default Market Offer. The Default Market Offer is a maximum annual price that retailers can charge a Standing Offer customer based on an average customers’ usage, tariff and distribution area. The Default Market Offer is often referred to as the “Reference Price”.

Our recent awards. Take a look - we're not shy!

Winners of Canstar Blue’s Most Trusted Energy Provider 2022, Canstar Blue’s Most Satisfied Customers in Victoria 2019-2021, and Awarded Green Energy Retailer 2021 by Finder.

Some of our favourite awards from our trophy cabinet:

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