Contact us

See all contact options.

Find the information you need

If you need information from Powershop, our General Enquiries Form can be the quickest way to get assistance.

General Enquiries Form

Use the Powershop app to track your energy usage, to help you use less and spend less.

Track Usage

Monitor your usage to better understand your energy habits.

Energy History

View your energy rates and usage history.

Pay your way

Pay for power in advance or purchase GreenPower.

Meter read

Enter a meter reading to keep your estimates accurate.

Try the app today:

Help centre

A lot of questions are already answered on out site.

Find what you're looking for in our help centre.

Change your plan

If you're an existing customer and want to switch plans, find out how here.

Faults and emergencies

Click below to use our distributor lookup tool to find contact details on your energy distributor.
Find your distributor

Business customers

We’re around Monday to Friday 8am – 7pm AEDT.
You can email info@powershop.com.au
or call us on 1800 728 197

Switching, moving and general enquiries.

We’re around Monday to Friday 8am – 7pm AEDT

We are closed on all national public holidays.