Getting a smart meter

We answer your frequently asked questions.

FAQ - Getting a smart meter

Use this form if you’d like more info on getting a smart meter at your property. We’ll get in touch to chat shortly.

Technically it’s okay for a tenant to arrange for installation of a smart meter. However, seeing as it’s not your place, we’d encourage you to check before registering your interest. This is also important if there is faulty wiring or any other issue at the property.

Great! Customers with solar power can still get a smart meter. You’ll just need to make sure you let us know if your feed is Net or Gross. Net meter means a bi-directional meter that measures two-way electricity flows and records them at least half hourly. Gross meter means a meter that measures the total amount of electricity generated by a renewable energy generator.

Our recent award. Take a look - we're not shy!

Winners of Roy Morgan’s Customer Satisfaction Awards 2019-2021.

One of our favourite awards from our trophy cabinet:

Roy Morgan 2021 award

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