Home / Smart meter request

Smart meter request

IMPORTANT: Throughout this time, Powershop and our meter contractors are working hard to continue to install smart meters. To ensure the safety of our contractors, we are only able to provide this service if the social distancing guidelines of 1.5 meters can be ensured at the property and that there is no requirement to physically enter the property. As the situation with COVID-19 is continually changing, we will regularly review this process to ensure the safety of our contractors and our customers.

Having a smart meter will help you get the most out of Powershop’s app and online usage tools

Best of all, having a smart meter means no more estimated bills.

image of the powershop app usage toolsDaily and half hourly usage shown in the Powershop mobile app.
photos of a smart meterAn example of a smart meter. Source: Energy Saver NSW website


Get a free smart meter* if you’re a Powershop customer by submitting the form below.

Not a Powershop customer? Switch now

* Powershop does not charge for the meter or its installation at your property except in cases where any additional onsite work is required to install the meter, in which case we will levy a fee of no more than $100. Some examples of additional onsite work are minor asbestos removal, fuse replacements and link installations.

Smart meter request form

    • Your details

    • Your meter
    • Don't know what this is? It stands for National Meter Identifier and you can find it on your electicity bill.

    • Hazards & access
    • To complete the meter exchange, the installer requires safe and unhindered access to the existing metering installation.

    • Preferred installation date

      Note: date must be a minimum of two weeks from todays date. There is a two week lead time on smart meter installations, so please select a date on or after two weeks from today.

    • / /

      Pick a Date

    • Disclaimer

      • I agree it is okay to pass on my personal details, relating ONLY to the installation and maintenance of this smart meter, to third party installers. This will include my name, property address and contact details.
      • I agree and acknowledge that the third party meter installer owns, and is responsible for maintaining and repairing, my smart meter;
      • I confirm that I will not deliberately damage or interfere with any metering equipment on my premises, in accordance with my obligations under law;
      • I will not hold Powershop or those acting on its behalf liable for any special, incidental, indirect, or consequential loss or damage arising from and or in relation to the smart meter; and
      • I consent to any fees for a meter installation, and if applicable manual meter readings, being applied to my Powershop account (if required) without any prior notice of such fee being applied.

    • Should be Empty: