Family Violence Policy

Powershop is committed to providing confidential and respectful assistance to customers experiencing family violence. Our family violence policy has been developed to assist you if you have been impacted by family violence.

You should call 000 for emergency services if you are in immediate danger.

Support Services

If you have been impacted by family violence, we encourage you to reach out to one of the below support services for specialised assistance:


  • 1800RESPECT (1800 737 732) specialise in providing support to all people who may be affected by family violence.
  • Lifeline (13 11 14) – offer services to those experiencing a personal crisis or are thinking about suicide.
  • Relationships Australia (1300 364 277) – offer support groups for both abusive and abused partners.
  • Aboriginal Family Domestic Violence Hotline (1800 019 123) – provide dedicated assistance for Aboriginal people, including those affected by Family

Our recent award. Take a look - we're not shy!

Winners of Roy Morgan’s Customer Satisfaction Awards 2019-2021.

One of our favourite awards from our trophy cabinet:

Roy Morgan 2021 award

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