Contact us

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Home Customers

Switching, moving and general enquiries

We’re around Monday to Friday 8am – 7pm AEDT

Holiday Hours:

  • 1st December – 22nd December: 8am-7pm
  • 25th December – 26th December: Closed
  • 27th December – 29th December: 9am-5pm
  • 1st January: Closed
  • 2nd January: Return to normal hours

Chat to us on Facebook messenger.

Email us info@powershop.com.au.

Business Customers

Switching, moving and general enquiries

We’re around Monday to Friday 9am – 5:30pm AEDT

Alternatively you can email info@powershop.com.au

New Connections

New Connections (new meter installation)

For New Connection enquiries please email connections@powershop.com.au

Faults and emergencies

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Our recent award. Take a look - we're not shy!

Winners of Roy Morgan’s Customer Satisfaction Awards 2019-2021.

One of our favourite awards from our trophy cabinet:

Roy Morgan 2021 award

Postcode information

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