Home / About us

About us

Who are we?

We’re Powershop.

We sell energy to businesses and homes in Victoria, NSW, South East QLD and South Australia. We work super hard to provide better prices, a fairer deal for all our customers, and a better future for the planet.

This is why we’re a pretty unique energy retailer.

We’re all about helping save the planet – the awards are just a bonus!
We’re backing a greener Australia

Our parent company, Meridian Energy, is Australasia’s largest 100% renewable generator with wind farms and hydro assets across three states and agreements with a bunch more renewable generators in Australia.

We guess you could say in some ways we take after our parents. We are Australia’s only energy retailer to be certified 100% carbon neutral. We offset all of our emissions associated with our operations and with our customer’s electricity use. We’re also Australia’s greenest power company three years running! *

And yes, we realise our brand is extremely pink, but luckily, we’re also extremely green.

* Greenpeace 2014, 2015 and 2018.

Hume hydro and Mt Miller Wind Farm.
We believe that knowledge is power

Our app and online tools empower our customers to pay their bills on the go when it suits them, keep an eye on their half hourly usage (you’ll need a smart meter for this – we can help with that too), plus a bunch of other cool stuff. Got solar? See what you’re exporting every day. Have an appliance that’s draining power? Track down the culprit with the data we provide.

We want to say sayonara to shocking bills you didn’t expect and hello to a transparent energy experience for all Powershop customers. We have no secrets with the ones we love!

Pay your bills on the go and when it suits you – the power is yours!
We’re by your side every step of the way

We have an awesome crew of Powershop people in Melbourne and New Zealand, and we’re all big on our customers having the best experience possible. We all take turns manning our social media channels – even our CEO is on the roster. Why? Because our customers are at the centre of everything we do.

We reward customers for their loyalty and give them a fair deal, because we’re a better power company.

The team from our Hume offsite visit in August.
Ride to work day 2018 group photo.
Wanna know more?

Awesome! We love spinning a yarn on all things power. Feel free to drop us a line here.