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About us

Who are we?

We’re Powershop. We sell energy to businesses and homes in Victoria, NSW, South East QLD and South Australia. We work super hard to provide better prices, a fairer deal for all our customers, and a better future for the planet.

This is why we’re a pretty unique energy retailer.

We’re backing a greener Australia

Powershop (via Shell Energy Australia) is connected to two wind farms and three hydro power stations through Power Purchase Agreements and offtake arrangements.

Learn more about our relationship with Shell.

Mount Miller Wind Farm.Mount Miller Wind Farm
Hume Hydro DamHume Hydro Dam

We are Australia’s first energy retailer to be certified 100% carbon neutral. We offset all of our emissions associated with our operations and with our customer’s electricity use. We’ve even been awarded Australia’s Green Energy Retailer of the year by Finder in 2020 and 2021.

And yes, we realise our brand is extremely pink, but luckily, we’re also extremely green.

Finder Green Energy Retailer awards 2020 and 2021Awarded Australia's Green Energy Retailer by Finder two years running!
Carbon active organisation awardWe are certified as a Carbon Neutral Organisation under the government’s Climate Active Carbon Neutral Standard

We believe that knowledge is power

Our app and online tools empower our customers to pay their bills on the go when it suits them, keep an eye on their half hourly usage (you’ll need a smart meter for this – we can help with that too), plus a bunch of other cool stuff. Got solar? See what you’re exporting every day. Have an appliance that’s draining power? Track down the culprit with the data we provide.

We want to say sayonara to shocking bills you didn’t expect and hello to a transparent energy experience for all Powershop customers. We have no secrets with the ones we love!

Pay your bills on the go and when it suits you.
The power is yours!

We’re by your side every step of the way

We have an awesome crew of Powershop people in Melbourne and New Zealand, and we’re all big on our customers having the best experience possible. We all take turns manning our social media channels – even our CEO is on the roster. Why? Because our customers are at the centre of everything we do.

We reward customers for their loyalty and give them a fair deal, because we’re a better power company.

The Powershop team visiting the Hume Dam in Albury-Wodonga.The Powershop team visiting the Hume Dam in Albury-Wodonga.
Carbon active organisation awardRide to work day group photo

Wanna know more?

Awesome! We love spinning a yarn on all things power. Feel free to drop us a line here.