Eligible customers on low or fixed incomes can apply for help with the cost of energy bills for their principal place of residence.
The concession amount is indexed each financial year. For 2021-22, you may be eligible to receive up to $233.60 to cover both electricity and gas payments (including LPG bottled gas). If approved, your energy concession will be applied directly to your electricity bills.
For more information about energy concession eligibility, please visit the South Australian Government website.
How to apply
To apply for the energy concession, you can:
- complete the South Australian Government household concessions form online here; or
- download the form (or contact ConcessionsSA on 1800 307 758 or email@example.com and request that the form be sent to you) and return the completed and signed form by email to firstname.lastname@example.org or by post (no postage stamp required) to:
Reply Paid 292
Adelaide SA 5001
Emergency electricity payment scheme
The Emergency Electricity Payment Scheme (EEPS) provides assistance to households who are experiencing significant financial difficulties or who are at risk of electricity disconnection. EEPS is only accessible through financial counsellors and can only be accessed once every three years.
For further information on the scheme, please call ConcessionsSA on 1800 307 758 or visit the South Australian Government website.
Medical Heating & Cooling Concession
The Medical Heating and Cooling concession assists customers on a fixed or low income who have a clinically verified medical condition which requires frequent heating or cooling at their property. The concession is indexed each financial year and is currently $233.60 per year. The concession applies in addition to the energy concession.
For further information on the scheme, please call ConcessionsSA on 1800 307 758 or visit the South Australian Government financial aid webpage.