Switch to Powershop when moving house
Moving house can be stressful, but switching your electricity doesn’t have to be. Connect your energy with Powershop and move homes mindfully.
Why change to Powershop?
Quick and seamless electricity connections are great, but it’s only one of the many reasons to choose us!
Same business day electricity connections
Call and speak to us before noon for same business day electricity connection (excl. weekends and public holidays).
Award-winning customer service
Awarded Most Trusted Energy Provider 2022 and Most Satisfied Customers in Victoria 2019-2021 by Canstar Blue.
No connection fees in most cases*
We don't charge set up fees or exit fees. *After hours, reconnection and other fees may apply in some cases. See all Fees
Sign up online in five minutes
Book electricity for your new home and help make moving day stress-free.
Same business day electricity connections
We know how important it is to have your power connected and ready for your big move, which is why we offer same business day electricity connections on most accounts.
*Same day connections are not available on weekends and public holidays.
If your property is in VIC and has a smart meter, we can usually get your electricity connection set up on the same business day, but you’re best to call and speak to us before 4pm. The more notice you give us the better. If you have a basic meter or a site that requires a physical connection, we may not be able to do a same business day connection. We’ll need about 3 business days’ notice for gas connections.
NSW and SA
If you’re moving house in NSW or SA, you’ll need to call and speak to us before 2pm local time so we can attempt your electricity set-up for the same business day. If you contact us after this time but still need same day connection, you may have to pay an after-hours fee.
Did you know we now offer gas connections in some NSW regions? Contact us for more information.
If your property is in QLD, please call and speak to us before 12pm for same business day connection (between 1pm and 6pm that day).
What if there’s a power fault or connection issue?
We’ll do our best to get you set up as fast as possible, however if your distributor’s technician finds a fault or there’s an issue with your power supply, we may require extra time for an additional technician to visit your property to fix the issue!
FAQs about switching to Powershop
All your questions answered to help make moving a breeze.
No, unless your property requires substantial work or an after-hours or same day re-connection or a new meter installation. (Special fees do apply in these situations and we will advise you of the costs in advance).
No, unfortunately your electricity cannot be connected in 5 minutes. However, it only takes minutes to sign up with Powershop online and book your move. And if you call us in time, you could have a same business day connection – call us on 1800 462 668. We’ll need about 3 business days’ notice for gas connections.
Before we connect your power at your new home you’ll need to ensure the main switch is in the off position. If you can’t access the property before you move in, contact your real estate agent to get this sorted for you.
Switching your electricity company is quick. It takes about 5 minutes to sign up to Powershop online. You can also sign up over the phone.
You don’t need to worry about losing power, sitting on hold with your current retailer, or being billed twice for the same period.
No, your power won’t be cut off (unless your current supplier has already informed you of disconnection because of outstanding payment). Switching to Powershop just involves the transfer of information. We won’t be touching any equipment affecting your supply.
First things first: check that your main switch is in the ON position. Sometimes there can be a couple of main switches, so check inside your property and check at your meter — all main switches will need to be on. If you have checked your main switch, and you still don’t have any power, give us a call on 1800 462 668.
Our top tips for an easy move
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Let’s face it. Your new home is super exciting, but the moving part is isn’t always! Here are ten little tips to help make moving easy as.
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