Switch to Powershop at your new property
Thinking about switching to Powershop? We’ll help you power on fast and hassle free.
Your moving house checklist
It only takes 5 minutes to sign up online.
Sign up online
Join with ease and no lock-in contracts or exit fees
Give us the details
Tell us when and where you’re moving in the sign-up process
Power on faster
Call and speak to us before noon for same business day electricity connection (excl. weekends and public holidays)
Get the Powershop app
Monitor your usage and Shop flexibly for power
Same business day electricity connections
We know how important it is to have your power connected and ready for your big move, which is why we offer same business day connections on most electricity accounts, and fast gas connections.
*Same day connections are not available on weekends and public holidays.
If your property is in Victoria and has a smart meter, we can usually get your electricity connection set up on the same business day, but you’re best to call and speak to us before 4pm. The more notice you give us the better. If you have a basic meter or a site that requires a physical connection, we may not be able to do a same business day connection.
We’ll need about 3 business days’ notice for gas connections.
NSW and SA
If you’re moving house in NSW or SA, you’ll need to call and speak to us before 2pm local time so we can attempt your electricity set-up for the same business day. If you contact us after this time but still need same day connection, you may have to pay an after-hours fee.
Did you know we now offer gas connections in some NSW regions? Contact us for more information.
Please call and speak to us before 12:00pm for a same business day connection (between 1:00pm and 6:00pm that day).
Power faults or connection issues
We’ll do our best to get you set up as fast as possible, however if your distributor’s technician finds a fault or there’s an issue with your power supply, we may require extra time for an additional technician visit your property to fix the issue!
Why change to Powershop?
Quick and seamless electricity connections are great, but it’s only one of the many reasons to choose us!
Same business day electricity connections
Call and speak to us before noon for same business day electricity connection (excl. weekends and public holidays).
Award-winning customer service
Awarded Most Trusted Energy Provider 2022 and Most Satisfied Customers in Victoria 2019-2021 by Canstar Blue.
No connection fees in most cases*
We don't charge set up fees or exit fees. *After hours, reconnection and other fees may apply in some cases. See all Fees
Australia's Green Energy Retailer
As awarded by Finder two years running, 2020 and 2021.
FAQs about switching to Powershop
All your questions answered to help make moving a breeze.
No, unless your property requires substantial work or an after-hours or same day re-connection or a new meter installation. (Special fees do apply in these situations and we will advise you of the costs in advance).
Before we connect your power at your new home you’ll need to ensure the main switch is in the off position. If you can’t access the property before you move in, contact your real estate agent to get this sorted for you.
Switching your electricity company is quick. It takes about 5 minutes to sign up to Powershop online. You can also sign up over the phone.
You don’t need to worry about losing power, sitting on hold with your current retailer, or being billed twice for the same period. You can get started here – join now.
No, your power won’t be cut off (unless your current supplier has already informed you of disconnection because of outstanding payment). Switching to Powershop just involves the transfer of information. We won’t be touching any equipment affecting your supply.
First things first: check that your main switch is in the ON position. Sometimes there can be a couple of main switches, so check inside your property and check at your meter — all main switches will need to be on. If you have checked your main switch, and you still don’t have any power, give us a call on 1800 462 668.
Our top tips for an easy move
10 top moving tips
Let’s face it. Your new home is super exciting, but the moving part is isn’t always! Here are ten little tips to help make moving easy as.
Our recent awards. Take a look - we're not shy!
Winners of Canstar Blue’s Most Trusted Energy Provider 2022, Canstar Blue’s Most Satisfied Customers in Victoria 2019-2021, and Awarded Green Energy Retailer 2021 by Finder.
Some of our favourite awards from our trophy cabinet: