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Request a smart meter

IMPORTANT: Throughout this time, Powershop and our meter contractors are working hard to continue to install smart meters. To ensure the safety of our contractors, we are only able to provide this service if the social distancing guidelines of 1.5 meters can be ensured at the property and that there is no requirement to physically enter the property. As the situation with COVID-19 is continually changing, we will regularly review this process to ensure the safety of our contractors and our customers.

Live in NSW, SA or QLD and have a basic electricity meter? Having a smart meter will help you get the most out of Powershop's app and online usage tools. Best of all, having a smart meter means less reliance on estimated bills. Request a smart meter today!

image of the powershop app usage tools

Daily and half hourly usage shown in the Powershop mobile app.

photos of a smart meter

An example of a smart meter. Source: Energy Saver NSW website


Get a free smart meter* if you’re a Powershop customer by submitting the form below.

Not a Powershop customer? Switch now

* Powershop does not charge for the meter or its installation at your property except in cases where any additional onsite work is required to install the meter, in which case we will levy a fee of no more than $100. Some examples of additional onsite work are minor asbestos removal, fuse replacements and link installations.

Smart meter request form

  • Your details


  • Your meter

  • Don't know what this is? It stands for National Meter Identifier and you can find it on your electicity bill.

  • (A smart meter cannot be installed if there is inadequate mobile phone reception).


  • Hazards & access

  • To complete the meter exchange, the installer requires safe and unhindered access to the existing metering installation.

  • E.g. dogs in the same area as the meter.


  • Preferred installation date

    Note: date must be a minumum of two weeks from todays date. There is a two week lead time on smart meter installations, so please select a date on or after two weeks from today.

  • / /
    Pick a Date

  • Disclaimer

  • Should be Empty: