The pricing we charge you in your electricity bill is impacted by all the different parts of the energy supply chain that work together to get power to your door. Below are some of the factors which make up the cost of an average energy bill:
1. Wholesale costs
The costs of purchasing electricity from wholesale markets.
2. Network costs
The costs of managing and maintaining the network of poles and wires to transfer electricity to your property.
3. Environmental costs
The costs of complying with important environmental initiatives, such as meeting the Renewable Energy Target (RET) and developing small scale solar schemes.
4. Retailer costs
Our costs for looking after our customers, including managing customer data and billing services, developing tools like the Powershop app and running our award-winning Customer Care team.
5. Goods and services tax (GST)
Always included in the price.