Power Pointers
Your crash course to Powershop – have a browse through our handy video explainer series, Power Pointers!
Help centre
Our aim is to help make things simpler not harder.
What if the Powerpacks I buy don’t cover my usage?
Help topic: Shop for power
Don’t worry, we won’t cut you off! If you use more power than you’ve bought, we’ll let you know. You can buy more power yourself or let us do it for you.
If we buy it for you it will be at your Auto Pay rate so you won’t get the savings you can by buying the Power Saver yourself. However, your Auto Pay rates are still super competitive.