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Our aim is to help make things simpler not harder.

Can I buy power after I’ve used it?

Help topic:

Yes! You can buy Powerpacks at any time.

If you’ve used more power than you’ve purchased at the end of your billing period, we’ll email you to let you know.

You can then either:

  • log in to your online account and buy Powerpacks from the Shop to cover your power usage; or
  • not do anything and we’ll buy the exact amount to cover how much power you’re short.

Paying online and on time will help you get the best discount!

More on what happens around the time of your Account Review.

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Still have questions?

1800 462 668 info@powershop.com.au