Our aim is to help make things simpler not harder.
Help topic: Shop for power
This content is relevant if you’re a customer from New South Wales, Queensland or South Australia. For information on our Victoria shop, visit: powershop.com.au/why-powershop/powershop-experience/powerpacks
All Shop for power questions
Trying to figure out when the best Powershop experience is for you? No worries! This video covers the differences between our two experiences - Powershop and PowershopLITE. Get to know your options!
Yes. If you change your mind about buying a Powerpack you have 48 hours to refund the purchase yourself. Log in to your desktop account, click on the ‘Transactions’ tab and look for the 'refund' button.
Powerpacks let you use your power to take control of your bill. The idea is simple. Buy a Powerpack to cover your past, current or future energy usage. The savings get bigger the further ahead you buy. But it doesn't stop there, we've got packs to help your community, the environment and themed packs to make saving even more fun.