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Information on my demand tariff
Help topic: Prices and rates
Find out when your demand charges apply and other details.
When do my demand charges apply?
Residential:
Summer Demand Charge (1 Dec to 31 Mar): Based on monthly maximum demand usage from 15:00 to 21:00 local time Monday to Friday.
Non-Summer Demand Charge (1 Apr to 30 Nov): Based on monthly maximum demand usage occurring from 15:00 to 21:00 local time Monday to Friday.
Business:
Summer Demand Charge (1 Dec to 31 Mar): Based on monthly maximum demand usage from 10:00 to 18:00 local time Monday to Friday (except AusNet which is 15:00 to 21:00 local time Monday to Friday and Jemena which is 10:00 to 20:00 local time Monday to Friday).
Non-Summer Demand Charge (1 Apr to 30 Nov): Based on monthly maximum demand usage occurring from 10:00 to 18:00 local time Monday to Friday (except AusNet which is 15:00 to 21:00 local time Monday to Friday and Jemena which is 10:00 to 20:00 local time Monday to Friday).
United Energy Summer Demand Incentive (1 Nov to 31 Mar):
- 5 Day TOU Summer Demand: Based on monthly maximum demand usage occurring from 14:00 to 19:00 local time Monday to Friday.
- LVkWTOU 5 Day 7 to 7: Based on monthly maximum demand usage occurring from 15:00 to 18:00 local time Monday to Friday.
Contract Demand: Agreed contract demand between Jemena and customer or initial demand set by Jemena where contractual agreement is not available.