Power Pointers
Your crash course to Powershop – have a browse through our handy video explainer series, Power Pointers!
Help centre
Our aim is to help make things simpler not harder.
When will I be billed for my power?
Help topic: Payment
We send you a bill once a month. This will show you the Powerpacks you’ve purchased through the month or in advance and if there is any outstanding amount owing on your account, we’ll cover it with an automatic purchase of the Top Up Pack.
You can check to see when you’ll receive your bill by logging in to your desktop account or above the Balance Circles on the mobile app. The start date is circled in your Power Organiser (the calendar on the right of your ‘Balance’ in your desktop account).