Power Pointers
Your crash course to Powershop – have a browse through our handy video explainer series, Power Pointers!
Help centre
Our aim is to help make things simpler not harder.
What comes in my Powershop bill?
Help topic: Payment
Your Powershop bill is an email with an attached PDF.
The attached PDF summarises:
- how much power you’ve used over the month;
- how much that power cost at your Auto Pay rates;
- which Powerpacks have been used to cover this cost;
- your meter readings;
- whether or not you still have anything to pay on your account;
- any grants, credits or refunds you’ve received that month;
- if you have solar, your solar feed-in rebate; and
- if you hold a concession, your concession rebate.
You can also see all of your transactions and bills online under the ‘Transactions’ tab on your desktop, or ‘Account History’ on the mobile app.