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How much notice do I need to provide when moving house?

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When you tell us you’re moving property, we’ll ask for your move in date. We will do our best to get the power connected on that day. The power can be connected at any time on that day, so if you need it by a certain time, it might be best to get us to connect you the day before. We cannot connect power on public holidays or weekends.


In Victoria, most people have smart meters, which can be remotely connected. While this means we may be able to connect your power on the same day, the more notice you give us, the better. If you have a basic meter or a site that requires a physical connection, we may not be able to do a same day connection.

If you are in New South Wales, we need two business days’ notice to connect your power.


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1800 462 668 info@powershop.com.au