Power Pointers
Your crash course to Powershop – have a browse through our handy video explainer series, Power Pointers!
Help centre
Our aim is to help make things simpler not harder.
How do I move my home or business with Powershop?
Help topic: Moving house
Easily! There are slight differences depending on your circumstances so read more for those details.
Powershop customers
If you’re already a Powershop customer and you’re moving soon, log in to your online account, head to ‘Settings’ and then ‘Address Details’. Select the ‘Add another property’ button and follow the prompts. Then send us an email specifying the date you’d like your current power disconnected, or give us a call on 1800 462 668.
New customers
If you’re moving and looking to switch to Powershop, we’ll ask you to specify your move in date when you complete our online sign up form. We’ll take care of the rest.
Make sure you complete the online sign up form at least a few days before you’re set to move, so we can have you connected as soon as you move in.
If you’d prefer to organise your move over the phone, give us a call between 8am–7pm Monday to Friday on 1800 462 668.
(Sorry, we draw the line at packing boxes!)