Help centre

Our aim is to help make things simpler not harder.

Help topic: Legal

No ifs, buts or maybes. Clear your confusions with all your legal questions answered.

Customer terms & conditions

View our customer terms and conditions page here: https://www.powershop.com.au/terms-and-conditions/

Hardship policy

View our hardship policy page here: https://www.powershop.com.au/hardship-policy/

Privacy policy

View our privacy policy page here: https://www.powershop.com.au/privacy-policy/

Refunds policy

View our refunds policy page here: https://www.powershop.com.au/refunds/

Complaints

View our complaints page here: powershop.com.au/complaints

Schedule of fees

View our schedule of fees page here: https://www.powershop.com.au/fees/

Everything you need to know to get up and running. What to expect, how to shop, how to get the best savings and more.

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