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How do I enter a gas meter reading?

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Follow our step-by-step guide on how to send us a picture of your gas meter, once you know where your meter is this should take less than 5 minutes. This will also ensure that the tools/forecast in your app will be more accurate.


Graphic of an Australian gas meter

1. Find your gas meter

Your gas meter is likely outside, at the front or back of your property. If you live in an apartment or unit it may be with other meters from your block. Only attempt to access your meter if it’s safe to do so.

Graphic of an Australian gas meter. Zoomed in to the metering numbers.

2. Read your meter

You generally read a meter from left to right. If you are unsure how to read your meter you can use our meter reading guide.

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3. Enter reading into the app

Log in to your online account and click on ‘Enter a meter read’ under your usage graph. Or head to the mobile app, head to the main menu and select ‘Read meter’.

Stylised graphic of a form with a pink tick to indicate 'correct'

4. We adjust your forecast

We’ll adjust your gas forecast based off the reading you’ve sent through – giving you greater transparency.


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Still have questions?

1800 462 668 info@powershop.com.au