If you achieve the target reduction you will receive a $10 power credit on your Powershop account, which can be used to buy Powerpacks in the Shop.
Opt-in to the program by registering here. Even if you register, there’s no obligation to participate when there is an Event.
If you didn’t hit your Curb Target you will not be able to claim a power credit. We have set the Curb Target as an achievable figure, so if you don’t hit it first time, check out the info above for tips to help you reduce your usage next time, and feel free to get in touch on Facebook to chat with us if you need help. And remember, if you attempted to hit your Curb Target then you’ve likely reduced your usage, which means you’ve saved money!
We require you to have been a customer for at least 45 days before you can participate in an Event. If you haven’t, then we would not have sent you an SMS. Or, you may have registered your mobile number incorrectly. Email us at firstname.lastname@example.org with your correct mobile number.
If you are away for consecutive days then our calculation will assume your Baseline is low so you may not be considered a successful participant. Because we calculate your Baseline based on your usage during the day leading up to the Event, to successfully participate, you have to have been using power in the hours leading up to the Event.
That’s why we have set your Curb Target as a percentage. So all you need to do is reduce a little and you can participate. For you big power users, if 10% is still a lot, all you need is a reduction of 1 kWh each hour of the Event. And for customers with solar, you just need to reduce your usage by 0.05 kW for each hour of the Event.
That is totally fine, your participation is always voluntary. If you would like to opt out of the program totally you can do so by emailing email@example.com
Due to the intermittent nature of renewables there may be times when renewable energy will not be able to cover high demand periods. Currently, fast acting generators like gas and diesel plants are used as backups during these times. If demand response is used correctly, there will be less need to use fossil fuels as backup and allowing the integration of more renewable energy into the grid.
Keen to register or still have questions? Click here
Not yet a Powershop customer? Join us so you can participate in future demand response programs, or simply because you want to be with a better power company.
Want a smart meter so you can take part in future demand response programs? Get one for no upfront cost here.