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Fees

Here’s our current schedule of fees for services. When you use a service we will charge the fee to your Powershop account. This information will be updated from time to time as the cost of providing these services may change.

Please note that these are standard service fees. Where additional work is required by an electrician or your distributor, or you live in a rural or remote area, an additional fee may apply. We may pass on to you any fees we receive from a distributor or other third party in relation to work performed at your request or work required because you have not complied with your obligations.

It is important that you provide clear access to complete the service you have requested. If you fail to meet an arranged appointment or provide access, you will still be required to pay the fee for the service requested.

After-hours connection fees are applicable when a request to connect power is made outside the distributor’s business hours’ time frames.

In Victoria, any request to connect power on the same day may require an after-hours connection fee.

In New South Wales, any request to connect power within two business days may require an after-hours connection fee.

Please call us on 1800 462 668 if you would like to know more or if you have any questions.

Schedule of fees

(All fees are per job and include GST)

VICTORIA DISTRIBUTORS

AusNet Services - Eastern Victoria and Melbourne’s Outer Eastern Suburbs

Manual connection (insert fuse)

$20.03

After-hours manual connection (insert fuse)

$360.42

Remote connection

$6.86

Special meter read

$20.03

Manual disconnection (remove fuse)

$20.03

Remote disconnection

$6.86

Remote meter reconfiguration

$30.53

Truck visit

$363.68

Wasted truck visit

$206.95

Single phase meter test

First meter

$171.26

Each additional meter

$63.80

Multi phase meter test

First meter

$203.17

Each additional meter

$95.70

Citipower - Melbourne CBD and Inner Suburbs

Manual connection (insert fuse)

$37.93

After-hours manual connection (insert fuse)

$176.86

Remote connection

$10.93

Re-connection after disconnection for non-payment

Business hours

$48.71

After-hours

$176.86

Special meter read

$31.20

Manual disconnection (remove fuse)

$38.50

Remote disconnection

$10.93

Disconnection for non-payment (remove fuse)

$38.50

Remote meter reconfiguration

$57.97

Truck visit

$577.39

Wasted truck visit

$361.90

Meter investigation

$378.25

Single phase meter test

First meter

$422.18

Each additional meter

$195.60

Multi phase meter test

First meter

$473.13

Each additional meter

$363.17

Jemena - Melbourne’s Northern and Inner Western Suburbs

Manual connection (insert fuse)

$38.48

After-hours manual connection (insert fuse)

$61.14

Remote connection

$10.40

Re-connection after disconnection for non-payment

Business hours

$72.80

After-hours

$81.29

Special meter read

$34.36

Manual disconnection (remove fuse)

$59.37

Remote disconnection

$10.40

Remote meter reconfiguration

$54.40

Truck visit

$478.16

Wasted truck visit

$443.45

Meter investigation / meter test

$405.01

Powercor - Central and Western Victoria and Melbourne’s Outer Western Suburbs

Manual connection (insert fuse)

$55.96

After-hours manual connection (insert fuse)

$247.18

Remote connection

$10.99

Re-connection after disconnection for non-payment

Business hours

$91.20

After-hours

$247.18

Special meter read

$49.14

Manual disconnection (remove fuse)

$59.49

Remote disconnection

$10.99

Disconnection for non-payment (remove fuse)

$59.49

Remote meter reconfiguration

$58.25

Truck visit

$668.37

Wasted truck visit

$367.64

Meter investigation

$424.17

Single phase meter test

First meter

$468.31

Each additional meter

$196.57

Multi phase meter test

First meter

$564.23

Each additional meter

$358.36

United Energy - Mornington Peninsula and Melbourne’s South Eastern Suburbs

Manual connection (insert fuse)

$49.48

After-hours manual connection (insert fuse)

$87.80

Special meter read

$23.23

Manual disconnection (remove fuse)

$49.48

Remote disconnection

$11.14

Remote meter reconfiguration

$65.97

Truck visit

First 30 minutes

$355.01

Each additional 15 minutes

$73.41

Wasted truck visit

$307.93

Single phase meter test

First meter

$276.61

Each additional meter

$132.73

Multi phase meter test

First meter

$276.27

Each additional meter

$132.73

Meter Abolishment

$284.89

NEW SOUTH WALES DISTRIBUTORS

Ausgrid - Sydney’s Inner and Northern Suburbs up to Newcastle and west to the Hunter Valley

Manual connection (insert fuse)

$11.33

Manual connection (meter read only)

$11.33

After-hours manual connection (insert fuse)

$111.69

Special meter read

$11.33

Manual disconnection (remove fuse)

$159.08

Manual disconnection (meter read only)

$11.33

Meter test

$641.09

Off peak tariff conversion

$231.96

Endeavour Energy - Sydney’s Western Suburbs, Blue Mountains and south to Wollongong

Manual connection (insert fuse)

$64.30

Manual connection (meter read only)

$39.08

After-hours manual connection (insert fuse)

$72.60

Special meter read

$39.08

Manual disconnection (remove fuse)

$193.60

Manual disconnection (meter read only)

$64.30

Meter test

$469.01

Off peak tariff conversion

$130.28

Essential Energy - Rural New South Wales

Manual connection (insert fuse)

$103.31

Manual connection (meter read only)

$91.01

After-hours manual connection (insert fuse)

$133.56

Special meter read

$91.01

Manual disconnection (remove fuse)

$103.31

Manual disconnection (meter read only)

$91.01

Meter test

First meter

$501.79

Each additional meter

$368.96

Off peak tariff conversion

$91.01